If you frequently watch content on Disney Plus, you might be familiar with the various error codes it witnesses from time to time. The Disney Plus error code 142:‘We’re sorry; we’re having trouble connecting you to the service’ is a problem that prevents many users from accessing the rich content hub of the service.
This error message points to issues with the servers outside the USA. Disney Plus is like other streaming services that are not fully secured from errors. You will encounter various issues. So, instead of replacing the service altogether, understand how to fix it.
In this post, we’ll tell you about error code 142 in more detail and also ways to fix it.
The error code 142 makes the Disney Plus app unable to work on the streaming device. This issue frequently keeps occurring, and users are left wondering what to do. The root cause for its occurrence is a poor or unstable internet connection.
Besides, the problem can also be caused by an older app version or issues with the Disney Plus servers. This error will appear with the following message: We are sorry: We are having trouble connecting you to the service. Please check to see that you are connected to the internet and try again.
The primary reason for the problem is a weak, unstable, or slow internet connection. First, check whether your device is linked correctly to the internet.
Hopefully, you have much greater insight into this problem. In the next parts, you will learn how to fix Disney+ error code 142 on Firestick and other devices.
This is the primary troubleshooting to follow for the error code 142. First, you need to re-open the app and then reinstall it.
Without a strong and stable internet connection, you will encounter error code 142 on this streaming service. Users can easily fix Disney+ error code 142 on Chromecast and other devices by getting stable internet.
To check for it, follow these pointers.
The 142 error code on Disney Plus can occur if you use a proxy or VPN. So, turn them off and see if you can access the Disney Plus content. Follow these pointers to turn off VPN.
iPhone and iPad
If there’s an internal glitch with the Disney Plus app, you will likely encounter this issue. So if you are still wondering how to fix Disney+ error code 142 on Google TV, check for updates.
If no resolutions have worked so far, it implies a problem with your streaming device. So, use another device to stream content on Disney Plus.
Chances are that you will have no issues watching content. Here are some good devices to use.
An issue with the internet browser can also lead to Disney Plus error code 142. You can try using Disney Plus on another browser and check if this error occurs there as well.
If you are already using one of these browsers, update it to the latest version.
When the Disney Plus servers witness traffic surges, they go down. As a result, users encounter different error codes.
The Disney Plus error code 142 isn’t the only one that users encounter. There are innumerable error codes, some of which occur as per your device and region. Here’s a list of the most frequent error codes and what they imply.
Now there’s no need to feel annoyed when the error code 142 on Disney Plus appears. You know the best fixes for it. If you want to learn more about fixing issues on streaming services, contact Digitech experts.
The error code 142 on Disney Plus makes the app stop working. Server issues, internet connection problems, and an outdated app version are the main causes of the problem.
You can fix error 142 on Disney Plus by first checking the Disney Plus server status. If the servers are down, wait till they start working. Apart from that, restart the streaming device and your modem and router.