How to Fix Netflix Error Code 17377 Problems
While watching Netflix, many users are facing the Netflix Error code 17377 problem. But, don’t worry because you’re not alone who is experiencing this issue. Netflix Error code 17377 is a common error that occurs usually on the app when users stream content.
However, it happens due to various reasons such as outdated Netflix apps, poor internet connection, server problems, corrupted data, etc. This error occurs on several devices including tablets, smartphones, gaming consoles, and smart TVs.
Hence to resolve this problem, you must read the entire blog thoroughly. Below, you’ll get a step-by-step guide that helps you to get rid of this issue as soon as possible.
What Is Netflix Error Code 17377?
Netflix Error Code 17377 shows a network connection problem that stops your device from reaching Netflix. However, it is a connection issue between Netflix’s servers and data stored on your devices. This will stop Netflix from playing. When users stream content on the Netflix app, it keeps saying “We’re having trouble playing this title at the moment”. Thus, to fix this issue you must select a different title or try again later.
Reasons Why is Netflix Error code cm-17377 Showing?
There are various reasons behind Netflix Error code 17377. Some of the popular reasons are discussed below:
Internet Connectivity issues: If your internet connection is poor, it might create various causes issues while streaming content on Netflix and result in the cm-17377 error.
Corrupted Netflix Data: If the data stored on your device is crooked, it causes error code 17377. This happens because an issue occurs due to the installation of the app.
Outdated Netflix App: If you’re using an outdated app on your device, you may encounter this error because the outdated version of the app doesn’t work properly.
Netflix Server issues: Sometimes, the error code cm-17377 occurs due to Netflix server problems. It could be due to maintenance or other technical problems.
Device Compatibility issues: If your device doesn’t fulfill the system requirements, it can cause the error code 17377 error.
How to solve the Netflix error code 17377 issue?
You must try the below solutions to resolve the Netflix Error code 17377 issue.
1. Reboot Your Device
The best way to solve the Netflix error code 17377 issue is by restarting your device. Doing this will delete temporary glitches if there are any and refresh the system. Once completed, open the Netflix app again and see if the problem occurs.
2. Update the Netflix App
This error can also be caused due to an outdated Netflix app. Thus, it is advised to check for updates and if needed you must install the latest version of the app.
3. Clear Cache and Data
After updating the app and restarting your device if you’re still encountering Netflix Error code 17377, you must clear the cache and data of the app to solve this problem.
4. Disable the VPN or proxy server
You can also try disabling the VPN or proxy servers to see if this resolves the error. While using the VPNs and proxy servers, there might be some issues connecting to the Netflix servers.
5. Reset Netflix Settings
In some cases, resetting the Netflix settings helps you fix this error. To do so, open Settings > Apps > Netflix > Storage > Clear data > OK. After that, open Netflix again and if needed sign in again.
6. Contact Netflix Support
If the above-mentioned steps don’t help you resolve your problems, you must contact Netflix customer support immediately. They will help you properly by providing you with possible solutions regarding your queries.
How to Solve Netflix Error Code 17377 on Apple TV?
To solve the problem of Netflix Error Code 17377 on Apple TV, you must try the following points:
- Reboot your Apple TV box
- Restart your home network or router
- Check your internet connection
- Verify your DNS settings
- Access Netflix on another device via the same network
The Final Thoughts
I hope after going through the above information, you’ve received detailed information regarding Netflix Error Code 17377 and how to resolve this issue. After following the above fixes if you still encounter any problem, you must contact Netflix through the Netflix customer service number 000 800 040 1843.
Frequently Asked Question
To solve code 17377 on Netflix, unplug the Apple TV from the wall. Wait for 60 seconds and replug it again. Once done, wait until your remote reconnects and organize the Netflix app. After that, try to play some titles.
To resolve the Netflix error code problem, you must follow the following points:
Turn off the device and turn on it again. Open the Netflix app to see if it works.
Secondly, try to hard reset your device. For this, unplug your smart TV from the power outlet.
If you still have any problems, delete and reinstall the app on your smart TV or mobile device.
If Netflix keeps saying error Cannot play title it means your device is facing a network connectivity issue. Thus, to resolve the issue, you go through the troubleshooting steps.
To solve the Netflix network error problem, switch off your device and unplug the router and modem from the power cable. Plug in your router and modem again after 30 seconds. Wait for some time and turn on your device.