Disney Plus is undeniably one of the best streaming services for people of all ages. However, it is common to encounter numerous errors while using it. Users frequently report Disney Plus not working, with the app crashing or error codes such as 39 and 83 appearing. Lagging and buffering videos are another common problem.
Checking the internet speed and restarting the app are two basic fixes for every Disney Plus error. But if you’ve already done that and still face issues with the app’s working, this article will give you more solutions.
Disney Plus rarely goes offline. But if you’ve been facing problems accessing it for a long, check its status. Go to DownDetector to find Disney Plus’s network status.
If it reports that the service is down, you must wait until the issue gets fixed.
Are you wondering why is Disney Plus not working on your smartphone? The Disney Plus error code 73 arises in overseas locations where Disney Plus isn’t available.
Enable the location services and provide the details for verification.
Restarting the streaming service is good for various Disney Plus error codes, such as error 42. Just turn off the device you use to stream Disney Plus.
After unplugging the device, wait a few seconds. Then replug it. This clears stored data that are obstructing the Disney Plus application. You can also connect to Disney Plus on different devices. It’ll help you determine if the problem is with your device or internet connection.
This is for those whose Disney Plus app frequently crashes. Although an app restart works, if you still face the problem, check for updates.
You must also update your phone if you haven’t done that.
If Disney Plus is still not functioning on your Android or iOS device, a corrupt app cache could be the cause. Here’s how Android users can clear the app cache.
If using an iPhone, delete the Disney Plus app and install it again via the App Store. After that, sign into your account and find out whether the app works properly or not.
Disney Plus error 83 is the most common and frustrating issue that users face. It indicates a device compatibility problem.
Some ways to fix this error include the following.
Two frequent error codes on Disney Plus are errors 39 and 83. Error code 39 implies that you cannot watch a video you are attempting to watch.
Error code 83 occurs if you use mobile data to stream rather than Wi-Fi. So, if you are wondering why is Disney Plus not working due to these errors, here are some simple solutions.
If you are in a location where Disney Plus doesn’t work, you’ll be unable to access the app. In such a case, set up a VPN and configure it to the current location.
Users also find their Disney Plus not working in offices and libraries. This occurs because the particular organization has enforced content restrictions on Wi-Fi.
You cannot access Disney Plus via the internet in such places. If you are using your phone, switch to mobile data and don’t use the organization’s Wi-Fi.
Another option is to create a personal hotspot on your phone and link your office’s system to it.
Yet another workaround is to wait till you return home and use your own Wi-Fi.
These measures will help you troubleshoot Disney Plus error codes that hinder its working. Checking internet connectivity, restarting the streaming device, clearing the cache, and setting up VPN are some good fixes. Contact a Digitech expert to understand these issues in greater detail.