How to remove Error Code 500 on Hulu? Check Fixes

How to remove Error Code 500 on Hulu? Check Fixes

One of the most common errors Hulu users face is the error 500. This issue arises irrespective of using the website or the Hulu app. It is an internal server error that occurs when Hulu servers cannot establish a connection with the database. If you are struggling with the Hulu error code 500, know that there are plenty of fixes.

In most cases, the problem resolves on its own after a simple refresh. But if it doesn’t, you can try many other things. This article will provide you with different troubleshooting techniques for this error code.

Fix 1: Examine Your Internet Connection

A good internet connection is mandatory for streaming content on Hulu. If your internet speed is too low, you’ll face difficulties in accessing content.

A good way to find how well your internet is working is by conducting a speed test. There are various websites like and CloudFlare that perform a speed test, which takes only a minute to complete.

If your internet speed is slow, check with the app of your provider or the website for an outage. You can also connect with your internet service provider to check if your modem supports the speed of your plan.

Related: Steps to Check Wireless Network Connection of Devices

Fix 2: Restart Your Hulu App

If your internet connection is stable, but you still encounter the Hulu error code 500 Roku, try restarting the Hulu app. It may help you fix the glitch.

  • Access the Hulu app on your system.
  • Now, hit the ‘User’ icon.
  • Now, from the menu, hit ‘Logout.’
  • Hit the ‘Log-out’ option on the subsequent page to confirm this step.
  • Now, wait a few moments before accessing the Hulu website on your web browser.
  • After that, choose the ‘Login’ option on your screen’s top-right part.
  • Enter your credentials and sign into your account.
  • See if the error persists.

Fix 3: Clear the Browsing Data and Cache

Removing the cache and clearing browsing data is one of the simplest ways to fix this error. To remove the cache, look for the ‘Clear browsing data’ option in the ‘Settings’ section.

It would be best to clear away all cached images and files.

  • Google Chrome users can open the browser and click the three-dot icon.
  • Now, hit ‘More Tools.’
  • After that, press the option to clear browsing data.
  • Choose a specific time range.
  • Ensure that the boxes for clearing site, data, cached images, and files are all checked.
  • After clearing the browsing data and cache, try streaming the video on Hulu.
  • Clear cache in Roku by going to ‘System’ followed by ‘System restart.’
  • When the system restarts, open Hulu again.

Fix 4: Optimize Your Browser

Apart from removing the cache, another best practice is to update your browsers like google chrome or Firefox. An outdated browser is often the cause of problems like Hulu error code 500 Roku TV.

  • Open a web browser like Google Chrome on your system.
  • After that, press the three-dot icon at the top-right part.
  • Now, hit the ‘Settings’ option.
  • Hit the ‘Update’ option if there’s an update present.
  • If your Chrome is updated automatically, only click the ‘Relaunch’ button.

Fix 5: Fix the Problem with Your Router

Another cause for this Hulu error can be your router. Any problem with it will hinder you from using the internet. You can fix most router issues by just restarting the device. But if you still face the error 500, connect with your internet service provider.

Fix 6: Rectify the Incorrect Date and Time Configuration

If you have the wrong date and time settings on your system, you will inevitably face Hulu error code 500. So, use these points to correct the settings.

  • Access ‘Date & Time settings’ through the Windows Start button.
  • Now, hit ‘Open.’
  • See whether you have chosen the correct ‘Time Zone.’
  • Now disable ‘Set the time zone automatically’ and ‘Set time automatically.’
  • Now, below ‘Set the date and time manually,’ hit ‘Change.’
  • Now you can rectify the date and time as per your time zone.
  • After doing that, save the changes by hitting ‘Change.’

Fix 7: Install the Hulu App Again

If you still can’t troubleshoot Hulu error code 500 Roku TV, consider reinstalling the Hulu app. Use this procedure to reinstall the application.

  • Access your computer’s settings through the I + Windows keys.
  • Now choose the ‘Apps’ option.
  • Go to the bottom part of your screen and locate Hulu.
  • Tap on it and hit the ‘Uninstall’ option.
  • Use the prompts that appear to uninstall.
  • After that, cleat the cache from ‘LocalAppData’ and ‘AppData.’
  • Now, start your computer again.
  • Launch a web browser. Navigate to the Microsoft Store page of Hulu.
  • Hit the ‘Get in store app’ option to open Hulu in the Microsoft Store.
  • Finally, tap ‘Install’ and use the guidelines on your screen to install the application.

POINT TO NOTE – An alternative to reinstalling the Hulu app is updating it. Update the app on whichever device you are using to access it.

Fix 8: Find Another Platform to Use Hulu

If you are continuously facing this error, there might be a problem with your platform. The best solution will be to use another platform to launch Hulu.

Here are some of the best devices to let you stream any video on Hulu.

  • Fire Tablets
  • Fourth generation or later Apple TV
  • PlayStation
  • iPhones and iPads
  • Echo Show versions 8, 10, and 15
  • Xbox
  • Contour 2 and Contour Stream Player
  • Xfinity X1 TV and Flex Streaming TV Box
  • VIZIO SmartCast TVs

Fix 9: Turn off VPN

You must disable the VPN or proxy server to use Hulu uninterruptedly. Local internet service providers usually throttle internet speed to save bandwidth. You can use a Hulu VPN to avoid this issue.

Fix 10: Find the Status of the Hulu Server

The Hulu server status, if down, will undoubtedly prevent you from streaming any video. So, visit, a real-time problem and outage monitoring service.

Here, search for Hulu. You can also inspect the server status through the Hulu Twitter page. If there’s an issue with the server status, wait for Hulu to resolve it.

Wrapping up

Fixing the network connection, reinstalling the Hulu app, and trying it on a different platform can resolve the Hulu error code 500. These handy measures will take care of most causes. You can also seek the help of a digitechassist to troubleshoot the issue effectively.

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