How to Fix Netflix Error Code M7353-5101 – [10 Methods]

How to Fix Netflix Error Code M7353-5101 – [10 Methods]

Netflix is the go-to streaming platform for enjoying a variety of sitcoms and TV series. However, the platform also encounters errors routinely. One of the common ones is the Netflix error code: M7353-5101.

This error is linked to your web browser. So, you must troubleshoot the glitch with the browser to resolve this problem. Turning off the browser extensions and clearing cookies are effective steps to take in this regard.

Keep reading to learn about the major causes and effective resolutions for the M7353-5101 error on Netflix.

Possible Causes Of Netflix Error Code M7353-5101

Problems like M7353-5101 and Netflix error code M7361 usually signal a problem with an element of your browser. You can first understand the reasons that lead to this error so that it feels easy to find a solution.

  • Conflicting browser extensions
  • Excessive cache and cookies in the browser
  • Google Chrome needs an update
  • A fault in the proxy server
  • Third-party antivirus apps are interfering with Netflix
  • The Wide Vine Decryption in Google Chrome needs an update
  • Your Windows OS is not updated

10 Methods to Fix Netflix Error Code M7353-5101

Use the following resolutions one by one to eliminate the M7353-5101 error in Netflix

1. Restart your device

When you shut down your system, its memory cache is deleted. It, in turn, can resolve many error codes like the M7353-5101. Here’s how to restart different devices.

  • Windows – Tap the ‘Start’ menu and choose the Power icon. Tap ‘Shutdown.’
  • Mac – Tap the Apple menu and choose ‘Shutdown.’
  • Chromebook – Choose ‘Time’ and click ‘Sign out.’ Finally, tap ‘Shutdown.’

2. Turn off conflicting browser extensions

Faulty extensions are often behind the Netflix error code: M7353-5101. You can temporarily disable extensions and if Netflix is running properly again, enable them one by one. This will let you know the conflicting extension which you can uninstall later.

Google Chrome

  • To disable browser extensions in Google Chrome, tap the three-dot menu and choose ‘More Tools.’
  • Now select ‘Extensions.’ You will now see a list of browser extensions.
  • Use the blue toggle to disable them.
  • If you still find Netflix not working properly, conflicting extensions are not the reasons behind the M7353-5101 error code.

Mozilla Firefox

  • Hit the Ctrl + Shift + A keys on your keyboard.
  • Next, click ‘Extensions.’
  • Tap the blue toggle button to disable the add-ons.

3. Clear the cookies

Clearing cached data of the browser is another good step to fix the M7353-5101 Netflix error.

Google Chrome

  • Hit the keys, Ctrl + Shift + Del after opening the Chrome browser.
  • Next, tap the ‘All Time’ option.
  • Head to the ‘Cookies and Cached Data’ option.
  • Tap ‘Clear Data.’


  • Navigate to the URL of the Mozilla Firefox browser.
  • Here, input ‘about preferences/privacy.’
  • Press Enter and choose click ‘Clear Data.’
  • Choose the ‘Cookies and Site Data’ and ‘Cached Web Content’ options.
  • Tap ‘Clear.’

4. Update Google Chrome

The Netflix error code M7361 typically means that the Chrome browser needs an update. Otherwise, it cannot play Netflix.

  • Look at the upper-right part of the browser.
  • Tap ‘More.’
  • Now, hit ‘Help’ followed by ‘About Google Chrome.’
  • Let the browser check for the latest updates.
  • If there’s an update, hit ‘Relaunch.’
  • Open Netflix and try streaming content.
  • You may also restart your computer.

5. Manually update the Widevine Decryption Module in Chrome

Widevine Content Decryption Module is present within every major browser. It decrypts and plays videos on Netflix. If you have updated your web browser but still face the M7353-5101 error code, update this module manually.

  • On the address bar of Chrome, input ‘chrome://components/’
  • You will now view a list of components.
  • Go down and locate the Widevine Decryption module.
  • Once you find it, choose the ‘Check for update’ option.
  • The module will update to its recent release.

6. Disable third-party security program

The problem with third-party security apps is that they raise fake positives. This disturbs the working of reliable and safe applications like Netflix. So, if you have installed a third-party antivirus program, turn it off temporarily.

  • Right-tap the antivirus program and access the ‘Context’ menu.
  • Turn the program off temporarily by tapping the ‘Disable’ option.
  • Now turn off the antivirus utility.
  • After that, restart your system and try streaming Netflix again.

7. Turn off the proxy server

If you have the ‘Use a Proxy Server’ setting on, disable it to fix the Netflix error code: M7353-5101.

  • Hit the Windows key and R.
  • In the Run dialog box input, ‘inetcpl.cpl’ and press Enter.
  • Tap on the ‘Connections’ tab.
  • Press ‘LAN Settings.’
  • Here, remove the check from ‘Use a Proxy Server.’
  • Click ‘OK’ and hit ‘Apply.’

8. Update your Windows operating system

Is your Windows 10 updated? If not, you must update it so that applications like Netflix can work seamlessly.

To check if your operating system is updated, invoke the search utility on your system. Here, type ‘updates’ and click on its result. Press ‘Check for Updates.’ Windows will look for pending patches.

Tap ‘Download and Install’ if updates are available.

9. Disable secondary displays

Secondary or dual monitors help you in your work. However, sometimes, constantly switching from one to another can cause problems in your operating system. It makes it difficult for visual content to render.

The M7353-5101 error in Netflix can also be a result of the improper setup of the secondary display. So, to eliminate the problem, first, disable the secondary monitor. After that, set it up properly.

Now stream Netflix and see if you can watch content properly.

10. Use another web browser

Today, it is easy to switch from one to another browser. So if you are facing the M7353-5101 error code on a specific browser like Google Chrome, migrate to another browser such as Mozilla Firefox and if needed update Firefox. You will find that you can easily stream Netflix shows on another browser.

Summing up

Usually, the M7353-5105 Netflix error can be easily fixed by deleting the cache and disabling browser extensions. But you can also use other measures in this post if the problem persists. Connect with Netflix Support to learn more about troubleshooting this or any other error on Netflix.

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