The Peacock TV is a great streaming app with abundant blockbuster movies and shows. However, this premium video streaming service can also encounter issues frequently. Sometimes, you may sit down to watch your favorite show but find Peacock not working.
This prevents users from accessing exclusive movie or shows resources. Naturally, the problem feels frustrating, and so users desire to troubleshoot it effectively.
In this post, we will tell you the main causes of problems in working with the Peacock app. After that, you will find out the main resolutions to make your Peacock application work again.
The Peacock app can suddenly malfunction, leaving people confused about the issue. The following are some of the key causes.
After learning the causes, implement the following resolutions to make the Peacock application run smoothly again.
If you are unable to load any movies or shows, there may be a problem with your internet connection. So, check that your cellular data or Wi-Fi is properly working. you can test them on other applications.
If your Wi-Fi connection isn’t strong, here are some tips to fix it.
NOTE – Peacock TV needs at least 3 Mbps internet speed for running HD content and 8 Mbps for running 4K content.
If you still wonder why is my Peacock app not working even with a good internet connection, check the Peacock server status. A service outage may prevent it from streaming on any device.
You can go to the Twitter page OF Peacock TV and check if the company has tweeted about the service outage. In case the servers are down, wait till the issue is resolved.
Restarting the Peacock app is a very simple way to fix external glitches. This action also restores things to their usual working order.
To close the Peacock app on Android, simply tap the ‘Recent Apps’ shortcut. Swipe the Peacock app upward to close it.
iPhone users can swipe up on their screen, find the Peacock app, and swipe it up to close. After closing this app, start it again.
Another common way to fix the Peacock app not working on TV is to restart the streaming device. You don’t need to unplug the TV to restart it. Following are the points to restart different streaming devices.
If you still find your Peacock app not working, clearing your phone’s cache can resolve the issue.
Another reason you may find problems in streaming is because of an old Peacock app version. So, updating it will help you eliminate the problem.
Go to the respective store on your phone to find the Peacock app. After locating it, tap the ‘Update’ option.
These resolutions will help you resolve issues with the working of the Peacock app. Thus, you can easily watch your favorite shows after implementing them. If you want to learn more about troubleshooting the Peacock app, contact a Digitech expert.
To know the server status of the Peacock app, go to their social media pages or just type ‘Is Peacock down?’ on the internet. You will soon find out whether the app is having an outage or only you are facing problems in its working.
The Peacock help portal allows users to address issues with their Peacock application, account settings, and technical issues. You can use their Get in Touch page to connect with customer service or chat with a live agent available from 9 AM to 1 AM ET.
The Peacock app can turn glitch if your internet connection is very weak. This causes it to buffer, which dampens your streaming experience. Also, if you download or upload large files while watching a show on Peacock, it will cause problems. Excessive cache and data in the device are also other reasons for making Peacock app glitchy.
In order to fix issues playing Peacock on your device, restart the application. If it doesn’t work, restart the streaming device. You must also check your internet connection. It should not be below 3 Mbps.