Easy Troubleshooting for Peacock Not Working

Easy Troubleshooting for Peacock Not Working

The Peacock TV is a great streaming app with abundant blockbuster movies and shows. However, this premium video streaming service can also encounter issues frequently. Sometimes, you may sit down to watch your favorite show but find Peacock not working.

This prevents users from accessing exclusive movie or shows resources. Naturally, the problem feels frustrating, and so users desire to troubleshoot it effectively.

In this post, we will tell you the main causes of problems in working with the Peacock app. After that, you will find out the main resolutions to make your Peacock application work again.

Why Is My Peacock App Not Working?

The Peacock app can suddenly malfunction, leaving people confused about the issue. The following are some of the key causes.

  • Peacock TV server outage
  • Issues with your internet connection
  • Excessive app cache
  • The Peacock app does not have the latest update
  • A glitch with your device
  • Excessive Browser Cache

Resolve Peacock App Not Working on Your Device

After learning the causes, implement the following resolutions to make the Peacock application run smoothly again.

1. Inspect your internet connection.

If you are unable to load any movies or shows, there may be a problem with your internet connection. So, check that your cellular data or Wi-Fi is properly working. you can test them on other applications.

If your Wi-Fi connection isn’t strong, here are some tips to fix it.

  • Turn off the Airplane mode on your device and turn on the Wi-Fi.
  • Ensure that you are linked to the correct router.
  • Check the password and see whether you’ve entered the correct router password.
  • Turn off your device’s Bluetooth.
  • Reboot your router by unplugging the cords and waiting for a few minutes.
  • After that, plug it back and wait till it sets up.

NOTE – Peacock TV needs at least 3 Mbps internet speed for running HD content and 8 Mbps for running 4K content.

2. Check whether Peacock is down

If you still wonder why is my Peacock app not working even with a good internet connection, check the Peacock server status. A service outage may prevent it from streaming on any device.

You can go to the Twitter page OF Peacock TV and check if the company has tweeted about the service outage. In case the servers are down, wait till the issue is resolved.

3. Restart the Peacock app

Restarting the Peacock app is a very simple way to fix external glitches. This action also restores things to their usual working order.

To close the Peacock app on Android, simply tap the ‘Recent Apps’ shortcut. Swipe the Peacock app upward to close it.

iPhone users can swipe up on their screen, find the Peacock app, and swipe it up to close. After closing this app, start it again.

4. Restart the streaming device

Another common way to fix the Peacock app not working on TV is to restart the streaming device. You don’t need to unplug the TV to restart it. Following are the points to restart different streaming devices.

  • Amazon Fire Stick
  1. Navigate to ‘Settings’ in the device.
  2. Choose ‘Device’ followed by ‘Restart.’
  3. Let the device reboot.
  • Roku
  1. Navigate to ‘Settings’ followed by ‘System.’
  2. Next, choose ‘System Restart.’
  3. After that, select ‘Restart.’
  • Chromecast with Google TV
  1. Hit the ‘Settings’ gear icon at the top-right.
  2. Choose ‘System.’
  3. Select ‘Restart’ and click ‘Restart.’
  • Apple TV
  1. Hold the ‘TV’ and ‘Back’ buttons on the remote.
  2. Don’t let the buttons go till you see the status light.

5. Eliminate device cache

If you still find your Peacock app not working, clearing your phone’s cache can resolve the issue.

  • iOS
  1. Navigate to the ‘Settings’ of your device.
  2. Here, touch the ‘General’ option.
  3. After that, touch the ‘Storage’ option.
  4. Find the Peacock application and touch it.
  5. Click ‘Offload’ followed by choosing the same option again to confirm your action.
  • Android
  1. Go to ‘Settings’ and touch ‘Apps & Notifications.’
  2. Find the Peacock app and click it.
  3. Now touch ‘Storage and cache.’
  4. Finally, touch the ‘Clear data’ option.

6. Update your Peacock application.

Another reason you may find problems in streaming is because of an old Peacock app version. So, updating it will help you eliminate the problem.

Go to the respective store on your phone to find the Peacock app. After locating it, tap the ‘Update’ option.

Wrapping up

These resolutions will help you resolve issues with the working of the Peacock app. Thus, you can easily watch your favorite shows after implementing them. If you want to learn more about troubleshooting the Peacock app, contact a Digitech expert.


Is the Peacock app down right now?

To know the server status of the Peacock app, go to their social media pages or just type ‘Is Peacock down?’ on the internet. You will soon find out whether the app is having an outage or only you are facing problems in its working.

How do I get in touch with Peacock customer service?

The Peacock help portal allows users to address issues with their Peacock application, account settings, and technical issues. You can use their Get in Touch page to connect with customer service or chat with a live agent available from 9 AM to 1 AM ET.

Why is the Peacock app so glitchy?

The Peacock app can turn glitch if your internet connection is very weak. This causes it to buffer, which dampens your streaming experience. Also, if you download or upload large files while watching a show on Peacock, it will cause problems. Excessive cache and data in the device are also other reasons for making Peacock app glitchy.

How do I fix issues playing Peacock on my device?

In order to fix issues playing Peacock on your device, restart the application. If it doesn’t work, restart the streaming device. You must also check your internet connection. It should not be below 3 Mbps.

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