It is normal for streaming services to malfunction. Peacock TV is a popular service that gives users access to a variety of entertainment content. However, the Peacock error code 21 brings your uninterrupted streaming experience to a halt.
Error 21 on Peacock TV occurs mainly due to connectivity problems. But besides that, there are also other causes for it. If you’ve been facing this error code repeatedly and are looking for ways to fix it, keep reading this article.
Here, you will learn more about error code 21 in detail, including methods to troubleshoot it.
The error code 21 in Peacock TV impacts users with a low streaming speed. The poor speed is due to weak connectivity. Irrespective of whether you are a premium or a free user of the service, you can experience the problem.
So, the immediate fix will be to resolve problems with your internet connection. In the next sections, you will find all the possible reasons besides an internet connection leading to error 21 in the Peacock streaming service.
Here are the most common factors that lead to error 21 in Peacock.
After going through the causes, you may have found the major culprit behind this problem. Use any one or more troubleshooting methods from below to fix the issue.
Poor internet connection prevents video streaming. So, if your connection is not stable, it will become very difficult to stream content on Peacock TV.
Your internet speed must be at least 67 Mbps. If it is slow, restart the Wi-Fi network. Replug the modem and check if there is an improvement in the internet speed.
Refresh your router and mobile data and check if Peacock TV is working fine.
If it is still low, contact your internet service provider.
It is essential to use the updated Peacock TV application. No matter which device you use for Peacock TV content, be it mobile, tablet, or browser, the app must be updated.
A good option will be to set the updates on an automatic basis. This will prevent you from manually getting the updates.
Use this process to update the Fire Stick and Amazon Fire Smart TV app.
POINT TO NOTE: Peacock TV does not support older versions of applications. If you have an unsupported or aged version of the app, you may encounter Peacock TV error code 21.
Another option to resolve error 21 on Peacock TV is by clearing the app cache. This will replace the prior problematic configurations. It will also give a fresh start to the app.
Here’s a stepwise guide to clearing the cache on the Peacock App.
If you still face Peacock error 21, uninstalling and reinstalling the app can be an effective fix. It is because you may be facing this problem due to a corrupt app installation.
Here is the procedure to uninstall the app and reinstall it.
Peacock TV is only available within the United States. So, if you are outside the country, you will face problems in streaming content. Those outside the United States commonly use a VPN service to access Peacock TV.
But if you use a free VPN app, you will encounter a poor network. It will lead to this error 21 on your Peacock app. So, ensure to use a trustworthy VPN service that offers a high-speed connection.
It is always a best practice to get the latest updates for the operating system. This ensures that all the applications work properly.
Windows users can select ‘Start’ followed by ‘Settings’ and then ‘Windows Update.’ If there are pending updates, download them.
Apart from Windows, you can also update your phone.
These methods will help fix error 21 on your Peacock TV. Ensure that you update the Peacock app and make your internet connection faster. To get more assistance with this or similar error codes, contact a Digitech expert online.