Hulu subscribers often face different kinds of errors that impact content streaming. One of them is the Hulu Error code RUNUNK13. This code means that Hulu cannot play the content you’ve chosen to watch.
RUNUNK13 error has several causes, and you need to fix it to continue playing content. It has been found that this error code arises more on Apple devices. However, users of other devices can also encounter it, although less frequently.
Since this error code gives no instructions on fixing the problem, users feel confused. Often, it results in a problem for Hulu itself. Keep reading to learn its causes and troubleshooting.
Here are the different reasons for this error code.
Hopefully, after acquiring more understanding about the causes, you are ready to move to the fixes.
The RUNUNK13 error on Hulu is often because of poor internet connectivity. If your internet speed is less than 4K, it will be difficult to stream content on Hulu.
To find out the current internet speed, conduct a speed test. If the speed is below 3.0Mbps, you should update your internet plan.
Ensure that you are not far from the router. The speed test can be done on any device, be it a phone, laptop, or desktop PC.
A simple way to fix the issue is to reload the page with the show you want to see. For example, reload the web page on the browser by tapping the link again.
On a streaming media player, go away from the content page. After a few seconds, navigate to that page again. You may find the content loading on the page and will not encounter this error.
If you are still searching for how to fix Hulu error code RUNUNK13, it means your internet is working fine. The problem may lie in the Hulu application itself.
So, exit it on your device and run it again.
You will face the Hulu error RUNUNK13 frequently if the app’s data cache is corrupt. To resolve this problem, all you require is to clear the cache.
Here’s how to do so on various devices.
iPhone users cannot delete the cache like Android users. They need to uninstall the app and download it again from the App Store.
.Power cycling fixes various bugs and error codes, including the RUNUNK13 error. You can try it if you face problems streaming content on the Hulu app.
The Hulu error code RUNUNK13 also arises when your Android or iOS version needs an update. Apart from that, you must also check if you’ve installed Hulu app updates.
You must also check for updates available on Hulu. Just open the app on the Play Store and tap ‘Update.’
If you stream Hulu content on the web browser, it must be fully updated. By default, Google Chrome on PC and Mac updates automatically.
If you want to install the latest Chrome updates, click ‘Update Google Chrome’ followed by ‘Relaunch.’
You can also manually check for a browser update on Chrome by choosing ‘More.’ Select ‘Help’ followed by ‘About Google Chrome.’ Download an available update and select ‘Relaunch.’
These fixes are enough to resolve the RUNUNK13 error on Hulu. If you don’t notice any improvement, it may indicate a server outage. You can also consult a Digitech expert online for more troubleshooting assistance.