Peacock Not Working on TV: Here’s What to Do!

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Have you dealt with Peacock not working on TV issues while using Peacock TV? It might be frustrating, right? Try these common troubleshooting steps to sort out your problem right away. 

Firstly restart your device, irrespective of the platform, you might be using. If you are viewing Peacock on a smart TV, then follow the steps provided below to get rid of streaming issues:

  • Switch it off. 
  • Unplug it from the electric outlet, and 
  • Hold on for a minute before plugging it back.  

Why Peacock Isn’t Working on Your TV and How to Fix It

The common reasons Why Peacock isn’t working on your TV could be the following:

  • Poor internet connection.
  • Device’s cache and data.  

To resolve the errors listed above, you must abide by the below-given instructions to fix your technical problems:

  1. Restart your device 

Turn off the Peacock Application on your device. Also, shut down all the apps running in the background. After closing all the apps, restart the Peacock App. Turn on your device by unplugging the power or turning it off, wait for 60 seconds, plug the device back in, or restart. 

In case, you are using other streaming services like Roku, Chromecast, Apple TV, or Firestick, you can fix Peacock not working problem by going through the below-given instructions:

  • On Roku, head to the Settings > System > Power > System restart.
  • On an Amazon Fire Stick, Proceed to Settings > My Fire TV > Restart.
  • On Chromecast with Google TV, Go to your Profile > Settings > System > Restart
  • On Apple TV, Move to the Settings > System > Restart
  1. Check your network connection 

Verify the device’s network connectivity. Ensure that you have strong internet connectivity. In case, of a slow internet connection, you can encounter buffering issues and poor video quality. You can also verify whether your Wi-Fi or cellular data is active by testing it with other apps and devices. 

  1. Verify if Peacock is down

Sometimes, it might happen that your Peacock TV has stopped working all of a sudden despite the internet outage. If this happens, you should check if Peacock is down by visiting sites like Down Detector to see if other users are going through the same issue. 

Another way to fix such a problem is by connecting with the Peacock TV customer service team during operational hours, from 9 AM to 1 AM (ET) daily. 

  1. Reached “simultaneous streams limit” error

You can sign in to Peacock through multiple devices and create up to six profiles simultaneously. However, you can only avail of simultaneous streaming services on three devices. 

If three simultaneous streams are already running, you should close the one to use the streaming service on the other device. Furthermore, you might have to wait for ten minutes after ending a stream on one device, if you want to use Peacock on the other. 

  1. Can’t download the content for offline viewing

If you are a Peacock user, you can download and watch the content only if you have a premium plus subscription, and compatible devices. Even though the Peacock lets you download movies and TV shows, multiple restrictions might make it seem that the service isn’t working. 

  1. Clear the App cache and data or uninstall the app 

Clean your device’s cache and data. You must clear your device’s cache and data in the settings menu. Also, uninstalling and then reinstalling the Peacock App on your device again can also be effective in resolving streaming issues. 

How to Identify and Fix Peacock Playback Issues on TV?

Some of the playback issues on TV that the Peacock users might have to face include the following:

  • Dark screen.
  • Buffering or Freezing issues.
  • App crashes.
  • Error messages.
  • Audio or Video sync problems. 

Listed below are some of the strategies used to put an end to Peacock Playback Issues on TV:

  • Reopen your device by unplugging it for a few seconds, and then plug it back in or restart. 
  • Verify the device’s internet connectivity. 
  • Check for Updates to the Peacock App.
  • Clear cache or data for Peacock.
  • Uninstall and reinstall the Peacock App to terminate the issue. 

Peacock Not Working on TV vs. Other Streaming Services: What to Know

The differences between Peacock not working on TV and other streaming services are featured below. Have a look at it! 

FAQs

Why is Peacock not working on my TV?

A weak and insecure internet connection could be the primary reason for Peacock not working on TV. If you are a smart TV user, adhere to the instructions below to eliminate such errors:
Head to the settings or app management section.
Look for the Peacock App.
Clear the app’s cache and data. 

Why does Peacock not work on my Samsung TV?

If your Peacock does not work on your Samsung TV then there might be an issue with the updates. You must check for updates to the smart TV firmware and the Peacock app. An obsolete software can lead to compatibility problems. Reopen your smart TV and relaunch the Peacock app to fix such defects.

Why is Peacock frozen on my TV?

To enhance the speed of your Peacock streaming, you need to follow the below-given instructions:
Disconnect other devices on your network.  
Stop any ongoing large simultaneous downloads done on the same network.
Discontinue playing online games or downloading large files while viewing a Peacock show on the same network. 

Why does Peacock glitch on my TV?

Peacock TV might have buffering problems in the following circumstances:
Multiple device connections.
Server issues.
Poor internet connection.
Use of VPN.