How to Contact Paramount Plus Customer Service
- By Digitechassist
- January 25, 2024
How to contact Paramount Plus customer service? In the US, the official number for assistance is 1-888-274-5343. Using the Paramount Plus’ Contact Us page is also a good choice if you run into any technical difficulties. You can also locate a wealth of useful articles about various service aspects at the Paramount Plus Help Center. In addition, Paramount Plus offers customer service on Facebook, Instagram, and Twitter. Let’s find out more about all these different ways to contact support below.
Is Paramount Plus on the Phone?
You can call Paramount Plus customer service through their official support number. Call the support staff at 1-888-274-5343 only. If you are in the US or stream from here, this is the official number for Paramount Plus customer service. It is limited to US users of Paramount Plus. You may be responsible for additional fees if you are making a call from a different location.
When calling this number, US citizens might have to wait up to seven minutes to speak with a support representative. Use other options, like chat, if you have an urgent matter to attend to or if you would rather not wait.
Paramount Plus also has an app for Android users. You can download it on your device by going to this link. After that, follow these steps to start using it on your phone.
- Open the Paramount+ application, then select Sign Up.
- After selecting a subscription plan, click Continue. It will ask you to register for a Paramount account.
- Enter your email address, chosen password, and complete name on the screen. Your Paramount+ login will be your email address and password.
- Press Subscribe. You’ll receive an email from Google Play confirming your purchase.
Use the Paramount Plus Live Chat
Dialing the Paramount Plus customer service number is a straightforward way to get help. However, if this option does not suit you, try using the live chat service. Here is how to chat with a customer support agent at Paramount Plus.
- Launch a web browser on the device where you stream Paramount Plus.
- Now, on the address bar, paste this link: help.paramountplus.com/s/help.
- In the page that appears, find the icon of chat.
- Tap it to open the chat box.
- Input your concern in the provided space.
- A customer service person will connect with you shortly.
- The Paramount Plus customer support staff is typically available from 9 AM to 10 PM ET, seven days a week.
How to Fix Paramount Plus Problem Through the Help Center?
Now you know about the Paramount Plus customer service phone and chat. Besides these two support mediums, the Paramount Plus Help Center is also a useful resource for getting help. Visit the Help Center by going to this link. Here are some useful points to know about this support medium.
- Use the search bar to input keywords related to your problem. The Help Center will bring up a list of helpful articles containing the corrective troubleshooting.
- Alternatively, scroll to the end of the page to find different sections.
- The Getting Started section includes various topics related to using Paramount Plus, plans and pricing, and watching content like NFL.
- The Troubleshooting section has topics related to common issues, streaming problems, and restarting Paramount Plus.
- The Account and Billing section provides help with topics like recovering passwords, managing payment info, and updating your email, among others.
- Scrolling further below will let you access the Contact Us section.
- Tap on it if you are unable to get a satisfactory resolution from the Help Center.
Get Help from the Paramount Plus Contact Us Page
The Contact Us page of Paramount Plus works similarly to the Help Center. Go to this link to visit this page. This page provides help in the following:
- Getting Started
- What’s on Paramount+
- Payment & Subscription
- Technical Issues
Clicking on any one of these options will open up a list of more options. Tap on any one of them to get more help.
Email Paramount Plus Customer Service
Would you rather email the customer support team for this service with your concerns? It is possible to send them an email regarding your problem and anticipate prompt support. Use the following instructions in the Paramount+ customer service email.
- Open the help.paramountplus.com/s/help page.
- You will have options on this page to interact with the service in different ways. Locate the Email Us section here.
- It will redirect to the Email Us page.
- Complete the form here to get in touch with an agent as soon as possible.
- Please take note that all fields must be filled out. The customer service representative needs to locate your account using all of them.
- Once every field has been completed, verify by checking the “I’m not a robot” CAPTCHA.
- Lastly, click Submit.
- That is all. A customer care representative from Paramount Plus has been notified of your concern and will investigate it shortly.
Use Social Media to Reach Paramount Plus Customer Service.
In addition to utilizing the chat function and the above-mentioned Paramount Plus customer service number, you can access their social media accounts. Customer service for Paramount+ is available on numerous social media platforms. These consist of Instagram, Facebook, and Twitter.
1. Use the handle @AskParamount on Twitter to get in touch with the customer service team at any time.
2. If you use Facebook, visit paramountplushelp to get assistance with any problem. This support is open daily from 9:00 AM to 1:00 AM ET.
3. Instagram users can use the handle @ParamountPlusHelp to send a direct message to the support service staff.
Final Words
Paramount Plus customer support can be reached through the phone, chat, email, the Help Center, and the Contact Us page. You can choose any medium according to its suitability to your concern. The active support mediums will ensure that you resolve your Paramount Plus issue speedily.
Related Resources
Frequently Asked Questions
How can I phone Paramount Plus?
Call the Paramount Plus customer service phone number, which is 1-888-274-5343. You can also head to the Paramount Plus Help Center by visiting help.paramountplus.com.
2. Why is my Paramount Plus not working?
Do a soft restart of your device. Reconnect your Wi-Fi router. Sign out of your Paramount Plus account, and after a few seconds, sign back in.
3. How do I manage my Paramount Plus subscription?
Sign in to your Paramount Plus account. Tap Account. On its page, choose the option you want to update.
4. How can I connect to Paramount Plus?
Open the Paramount+ app and sign into it. Choose On my TV. Enter your credentials of Paramount Plus and choose Sign in.