7(Self-Applied) Solutions To Amazon Prime Error Code 1061

Amazon Prime error code 1061 is associated with the connection error between the Amazon Prime service and your device. When using Firestick to launch Amazon Prime video on your device, this error is likely to come, spoiling the video-watching experience in the first place. Did you recently face this error, which hampered you? You should consider this guide as it offers some practical steps to fix this common error on Amazon.

What Is Error Code 1061 on Amazon Prime

Do you see error code 1061 on your device while streaming Amazon Prime on it? It is an error that is emerging from not being able to connect your Amazon Prime on your device.

The reasons behind such occurrences could be many, however, slow internet, corrupt caches, files, and errors from Amazon’s end are the leading ones.

To address the issue, we have provided a detailed solution guide that when followed, will remove this error like it never appeared.

Read on for quick fixes!

Why does Amazon Prime Error Code 1061 Occur: Causes Revealed!

When your Amazon screen displays error code 1061, it is the connection error in the first place. You might have other reasons as well that are causing code 106. Here we provide a few that might be responsible in your case.

• Issue with Amazon Fire Stick device.
• Excessive cache and data in the Prime Video application
• Amazon Prime Server outage
• Corrupt Caches and files on Amazon Prime
• Using outdated Fire TV device.

Now that we have an idea where the issue can be, it’s time to check on each one, and fix it if required.

To Fix Amazon Prime Error Code 1061:

Start with the simple steps that require little effort, and almost no cost. Also, it is quicker than others, taking less time, and have higher potential to fixing the error. 

Solution 1: Fix your internet connection.

Checking on your internet is the first step when facing Amazon Prime Error Code 1061. You can do so easily on your own by checking upon the internet source, whether it is your mobille data or router or modem.

Weak internet or not having connected to the internet at all, both are problems that need to be fixed to ensure your Amazon Prime is working just fine.

Here’re some processes to go through for internet check:

If using mobile data,

• Open your phone, and tap the ‘data’ icon (mostly the two arrows opposite of each other)
• If it was off previously, then by taping it this time it will be On, and will allow loading your Amazon.

If using WiFi or router,

• Switch your router or modem off.
• Wait for some time (probably a few seconds) and then reconnect it, and launch Amazon and see if it works well.

If this does not help you, consider taking help from your internet provider.

Solution 2: Check the server status of Amazon Prime.

The one biggest reason why you keep facing errors on Amazon Prime is its server errors. Amazon Prime is used by many different people, and it affects the use of it for users. In such a case, what you can best do is wait to come Amazon Prime online. Amazon has a robust team to tackle problems that keep hovering over its service. Amazon itself tries to provide the best experience to its users who love it for its variety of content.

Solution 3: Restart Amazon Fire Stick

Tired of waiting to fix Amazon server by its team? Why not try some other options that’s easy to follow? Perform restarting your Amazon Fire Stick.

This process will help you do so:

• Using your remote, tap ‘Home’ icon.
• Open the settings option by tapping the gear-like icon.
• Among many options, select ‘My Fire TV’
• Then, you will be launched on a new screen where you need to tap ‘Restart’ option.

Solution 4: Clear app data and cache on Amazon Prime Video

Excessive cache in the Amazon Prime Video application causes various performance issues, Amazon Prime error code 1061 is one of them. So, clearing the cache will help you troubleshoot this error right away. Proceed with the given options:

• Open the home screen and select the ‘Settings’ option.
• Pick the ‘Applications’ icon.
• After that, choose ‘Manage installed applications.’
• Select the ‘Prime Video’ among various other apps.
• Inside the app, select ‘Clear data’
• Now, tap the ‘Clear data’ again.
• Then, go back to the previous menu, and select ‘Clear Cache’
• Finally, tap ‘rewind’ on your TV remote, and then select the ‘Confirm’ icon.

Solution 5: Reinstall the Amazon Prime Video app.

If nothing seems working to fix this rigorous error on Amazon Prime, deleting the Amazon Prime is one effective process that users should try. Simply it takes a minute or two, but highly likely be beneficial to regain Amazon Prime functioning.

The process of deleting and re-installing Amazon Prime video app is given below:

• Uninstall, and Re-install Amazon Prime Video App on TV this way:
• Start your TV and press home screen button on your remote.
• Once on the home screen, find out ‘Apps’ icon, followed by Settings option stick on the top right corner.
• Select ‘Amazon Prime’ app and press ‘Delete’ option.
• Lastly, tap ‘Delete’ once again to confirm the process.

Solution 6: Disable VPN Network While Streaming Amazon Prime

You should in-build the practice of keeping your VPN network turn off while going to stream Amazon Prime video on your device. VPN networks are helpful tools that let you access the content without being cared for the location. Although this process is useful for users, but not for streaming services like Amazon, because Amazon might not allow streaming at its restricted places, or the locations it is not available yet. 

• If streaming Amamzon on your browser, select the open the VPN tab, and ensure it is toggled off.

By doing this, you might experience the Amazon service is now returning to its normal state, letting you play your favourite shows.

Solution 7: Ask for Amazon Customer Service Help:

Amazon, being a streaming service, is prone to be found disrupted. Sometimes the issue is normal and can be fixed with simple steps. However, the other times, you cannot find out the emerging cause of a problem. In this confusing state, choose a reliable source, Amazon Prime support – accessible through various modes.

You can visit the help centre page where all kinds of issues are discussed, or you can opt for Contact Us page, and explore the options.

Summing up

Facing error code 1061 on Amazon Prime is a consequence of connection error mainly between your device and the service itself. To get rid of it, follow the practices that address the connection issue, such as checking internet, restarting device, disabling VPN network, deleting and then re-installing the app, etc. After you try all of these quick tricks, you may be able to make Amazon Prime Video on your device successfully. Additionally, if nothing works, choose ‘Amazon prime customer service, and get your streaming errors addressed.

Frequently Asked Questions

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