Amazon Prime Video Not Working on Chrome: [Reason & Fixes!]

Amazon Prime is a popular streaming service that is available almost everywhere around the world. The App can be accessed on multiple devices including phones, laptops, TVs, and other compatible devices. 

Though Amazon Prime is conveniently used on apps; it is also browser-compatible Chrome being one of them. While launching Amazon on Chrome, people experience difficulties such as Amazon Prime Video not working on Chrome. This can be because of multiple reasons; internet issues, corrupt caches, extension usage, and more.

Today, we will find out the root cause of why Amazon Prime video not working on Chrome. Also, we will see the simple solutions to resolve the problem.

Common Reasons Why Amazon Prime Video Isn’t Working on Chrome

While launching your Amazon Prime video on Chrome, you might have discovered it’s not loading on the browser. There are Key Reasons Amazon Prime Video Won’t Load on Chrome. Check it out!

• Outdated browser Usage:

You do not get success all the time while trying to launch your Amazon Prime on Chrome. It is because the Chrome version you are using is not compatible with the Amazon Prime video. Compatibility between both the software is essential to sync easily.

• Extensions:

If you have installed some extensions that restrict Amazon functioning, your Amazon Prime keeps receiving errors every time you try launching it on Chrome. The restricted extensions are creating issues for Amazon to launch.

• Internet connection:

Internet connection is another reason you come across when Amazon Prime Video does not stream on Chrome or any other platform. The stable functioning of Amazon on Chrome is affected by a weak internet connection. Thus, fix it.

• Server error:

Amazon Prime server is disrupted sometimes. As a result, Amazon gets out of service for a while. In such a case, you might not be able to use Amazon on the Chrome browser. 

• Cookies and caches:

Chrome is accustomed to holding the cookies and caches, which can be one of the reasons why Amazon has failed to connect Chrome. Caches can restrict Amazon connectivity, leading to failure to launch Amazon on Chrome.

How Do I Fix Amazon Prime Video Streaming Issues on Chrome?

Here are some simple yet useful steps that can be used to launch Amazon on Chrome browser successfully. These are:

1.Cache and Cookies Clearing:

You need to clear caches and cookies that Chrome holds, restricting Amazon’s functioning. Here are the steps you need to follow:

• Launch Chrome on your device.
• Press the three-dot icon from the top right corner.
• Choose ‘Settings’ and then ‘Privacy and Security’.
•  Then, tap ‘clear browsing data’.
• Select cookies, images and files and tap ‘Clear Data’.

2.Uninstall Or Disable Chrome Extensions

Restrict your extensions for some time or remove them entirely. Here is what you need to do:

Disable extensions:

• Firstly, tap ‘three dots’ from the top right area.
• Then, move to More Tools and Extensions.
• Now, tap the toggle off to disable the particular extension that’s troubling.

Uninstall Extensions:

• Open Chrome and pick the Extension icon from the top right corner.
• Tap it, and a list of extensions will be presented.
• Select ‘manage extensions’ from the bottom.
•  A new screen will be opened where all extensions are listed.
• Tap the ‘remove’ icon to uninstall any extensions.

3.Update Chrome browser:

You need to install the latest version of the Chrome browser to ensure Amazon is working on it. Here is the step guide to do so:

• Open Chrome browser
• Click the ‘three dots’ icon from the upper right corner.
• Select the ‘help’ option.
•  And then ‘About Google Chrome’
• If the latest version is available, tap to install.

4.Check if Amazon Prime is down

Users use Amazon Prime to watch their favorite shows and other stuff. But, sometimes it might get out of use for some reason. When Amazon is down, you cannot load it on the app or any browser.

To check if Amazon is down, use the downdetector tool. If it shows Amazon is out of use currently, you need to wait for a while until the issue gets resolved.

Amazon Prime Video Streaming Issues on Chrome vs. Mobile Apps: What to Know

Amazon Prime is compatible with browsers and has an app that one can download from App Store. However, the problems can arise in both cases – while using Amazon Prime streaming on a browser or App.

We will figure out what different issues can be experienced when streaming Amazon on the Amazon Prime app or Chrome Browser.

FAQs:

Described here are the common questions put up by users about Amazon Prime Video:

Qs 1: Why Amazon Prime Video Not Working On Google Chrome

If Amazon Prime does not get a load on Google Chrome, then the Chrome needs to be updated. You should also find out if extensions are causing the issue, or maybe the caches and cookies are the obstacles. Try to resolve the occurring cause to fix the problem.

Qs 2: Why Amazon Prime Video Not Working On Browser

If Amazon Prime Video is not working on the browser, it may be that your browser needs to be addressed. Check for updates, clear caches and cookies held on, and try re-opening the app. By doing all this, you might regain compatibility with your Amazon Prime on the browser.

Qs 3: Amazon Prime Video Not Playing On Chrome

This is because your internet connection is comparatively slow. You need to disconnect and re-connect to the faster internet this time to experience smoothness in Amazon Prime video.